Privacy Policy

Thank you for being here. This policy explains how your personal data is processed through the website mentconscient.com, with transparency and respect, in accordance with Law 29/2021 on personal data protection of the Principality of Andorra and applicable regulations.

Data controller

Ment Conscient (NRT: F-182259-V), Andorra la Vella, Principality of Andorra. Contact email: helena@mentconscient.com. Activity: mentoring, training, and personal and professional development. For any matter related to privacy, you may write to this email or use the contact details provided on the website.

Data collected

We may collect identification and contact data (such as name, surname, email address or phone number) when the user books a session, fills in a form, writes by email or contacts via WhatsApp. If you contract a service, data necessary for management and invoicing (address and tax identifiers) may also be processed. In addition, during browsing, technical information (such as IP address, browser or cookie data) may be collected for security, operational and statistical purposes.

Purpose of processing

Data is processed exclusively to: (1) manage bookings for sessions, training or programs; (2) respond to enquiries and messages; (3) provide the requested service; and (4) ensure the proper functioning and security of the website. Information related to services will only be sent if you have requested it or given your consent.

User rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability, as well as withdraw your consent at any time, in accordance with applicable regulations. To do so, write to helena@mentconscient.com indicating your request. If you believe your rights have been infringed, you may also lodge a complaint with the Andorran Data Protection Agency (APDA).

Data retention

Data will be retained for the time necessary to fulfil the purpose for which it was collected or until you request its deletion, as well as for the periods required by applicable legal obligations (for example, invoicing and accounting).

Third-party services

This website may link to or integrate third-party services (for example, booking platforms, messaging services such as WhatsApp, or hosting/analytics services). These third parties may process data in accordance with their own privacy policies. Ment Conscient is not responsible for the practices of these external services, although it seeks to select reliable and commonly used providers. First- or third-party cookies may also be used to improve the user experience; details can be found in the cookie policy if available on the website.

Security measures

Reasonable technical and organisational measures are applied to protect personal data and preserve its confidentiality and integrity. Data is used only for what is strictly necessary and is accessible solely by the data controller or by technical support providers when indispensable. If data of minors is detected without the required authorisation, it will be deleted.

Applicable law

This policy is governed by the laws of the Principality of Andorra. Ment Conscient may update this policy to adapt it to legal or technical changes; the current version will always be available on this page.